Netvigator
Netvigator is a residential Internet service provider in Hong Kong, operated as a brand of Hong Kong Telecom, a subsidiary of PCCW. Netvigator has been serving Hong Kong for nearly 30 years, dedicated to enhancing network quality and delivering a stable, exceptional connectivity experience. Our services are tailored to meet the growing data demands and increasingly diverse digital lifestyles of users. HistoryNetvigator dial-up Internet Access Service was first launched under Hong Kong Telecom IMS Limited under the directorship of Dr. William Lo on 18 April 1996. It acquired another ISP, HKstar, with all the infrastructure and clients, in 1998. Their broadband service, under the brand name "Super Netvigator" was launched as a value-added service of the InteractiveTV (iTV) in May 1998. Subsequently, it launched their standalone broadband service (directly connected to PC without iTV), under the service name "Netvigator 1.5M Ultraline", in July 1999. Netvigator F5G-A Super BroadbandAs the first service provider in Hong Kong to meet all the requirements of the F5G-A standard, Netvigator is pioneering the introduction of internationally certified F5G-A Super Broadband to Hong Kong citizens. F5G-A, established by the European Telecommunications Standards Institute (ETSI[1]), is an advanced fixed broadband standard that redefines broadband services. It focuses on ultra‑high speed, high bandwidth, low latency, broad coverage, high efficiency, and exceptional reliability. Netvigator F5G‑A Super Broadband fully meets these requirements, placing equal emphasis on overall performance, stability and coverage — going beyond the mere pursuit of speed. Paired with its onestop home WiFi service and the wide selection of WiFi 7 routers, Netvigator delivers fast and stable connectivity to support a wide range of everyday applications, including:
Netvigator Network CoverageNetvigator maintains its leadership with extensive coverage and premium network experience. Its fibre broadband network now covers over 50,000 residential buildings and reaches 2.5 million households across Hong Kong, delivering stable, high‑quality connectivity for residents across different districts. At the same time, Netvigator F5G‑A Super Broadband supports up to 50G capacity and adopts next‑generation XGS‑PON technology to significantly boost speed and stability, ensuring smooth performance for AI applications, 4K/8K streaming, and smart home scenarios. As part of HKT, Netvigator, along with 1O1O and csl mobile networks, delivers seamless fixed and mobile connectivity to its customer indoors and out. On the go, customers can rely on 1O1O and csl’s 5G mobile networks. At home, they can enjoy the same ultra‑fast, low‑latency connectivity by simply connecting their devices to Netvigator F5G‑A Super Broadband. Netvigator Awards in recent years2020
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United Kingdom operationTrading initially under the Netvigator brand, with the company name UK Broadband, PCCW entered the UK broadband market with wireless broadband in mid-2004, starting with the Thames Valley. The brand migrated to Now Broadband during 2005, and the London market was opened for business. At the same time the support call centre for the UK was moved from Hong Kong to an outsourcer in the north of England. In September 2007, Now Broadband sent out letters to selected areas in the UK cancelling the service, citing "limitations not apparent when we launched the service in your area" as the reason for closing certain radio sites. References
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