Keystone Accountability was a not-for-profit organization with locations in United Kingdom, South Africa, United States. It was founded in 2004.
Keystone's mission was to strive to improve the effectiveness of social purpose organizations. Using benchmarking surveys, feedback and analysis, Keystone consulted on NGOs, international development agencies, and major foundations to plan, measure and report social change.[1][2][3][4]
In 2009, Keystone blended participatory evaluation and customer satisfaction to create a new methodology referred to as Constituent Voice.[5]