FlightsFinder.com (previously known as CheapFlightsFinder.com) is a travel search engine that aggregates flight fares from multiple flight aggregators including Kayak and Skyscanner and Google Flights.[1][2] Described by The Telegraph and
The Daily Express as a "meta-meta search" engine,[1][3] FlightsFinder.com was founded in 2008 by Shahab Siddiqui.[4]
History
Siddiqui founded FlightsFounder as CheapFlightsFinder.comi[5] while undergoing kidney dialysis.[6] Born with Spina Bifida, he used his time in the hospital to develop a flight comparison website.[4] He discovered noticeable price differences between the flight metasearch engines,[7] which prompted him to develop and launch the site.[8][3] In November 2017, the website launched its error fare search engine, an automatically flexible date flight tool that claims to detect potential errors in flight pricing.[9][10][11] In September 2022, CheapFlightsFinder.com changed its name to FlightsFinder.com and added new search engines and features to the site.[12][13]
In October 2023, FlightsFinder.com launched the “Airport stress calculator” tool, which forecasts the level of complexity and stress that individuals may encounter during their upcoming air travel experiences.[14][15][16][17]
Controversies
Early in 2023, a major data breach exposed sensitive user information, including personal and payment details. The breach was due to outdated security protocols, resulting in financial losses for thousands of users and multiple lawsuits. FlightsFinder.com was criticized for its delayed response and lack of prompt communication, prompting the company to upgrade its security measures and data protection policies.[18] Later in 2023, the company struggled with a surge in complaints about ticket cancellations and refunds. Users reported long wait times and unresponsive customer service, especially during widespread flight disruptions. FlightsFinder.com addressed these issues by expanding their support team and improving their refund processes to restore customer confidence.[19]
