CoreMedia
CoreMedia is a global provider of digital experience solutions[buzzword] with corporate headquarters in Hamburg, Germany, Porto, Portugal, and Arlington, Virginia. The company was founded in 1996.[1][2] Its flagship product, CoreMedia Experience Platform, is a Digital Experience Platform. The platform is designed to help enterprises deliver personalized, omnichannel customer experiences across various digital and human-assisted channels, including websites, mobile applications, chatbots, messaging platforms, video calls and phone interactions. Company overviewThe company was founded in 1996 by Prof. Joachim W. Schmidt, Prof. Florian Matthes, Andreas Gawecki, and Sören Stamer as a spin-off from the Hamburg University of Science and Technology. [citation needed] Its first two customers were Deutsche Presse Agentur and Axel Springer Verlag. [citation needed] In 2000, the company was renamed as CoreMedia AG and the following year Deutsche Telekom launched its T-Online portal on CoreMedia software. [citation needed] The company opened its first North American offices in 2005. [citation needed].
In 2012, CoreMedia introduced Elastic Social, an enhanced version of its social toolset with new social interaction capabilities, content moderation tools, user management, and a scalable NoSQL datastore. Two years later, CoreMedia LiveContext for IBM WebSphere Commerce was launched. [citation needed] A majority stake in CoreMedia AG was acquired in 2019 by OpenGate Capital[3][4][5] from Deutsche Telekom Capital Partners (DTCP) and private investors. It has since been renamed to CoreMedia GmbH. In August 2023, it was announced CoreMedia had acquired two Porto-based software companies - BySide and Smarkio, for undisclosed amounts.[6] BySide specialized in customer journey orchestration and real-time personalization across channels such as voice, messaging, video, and live shopping, while Smarkio provided chatbot technology and marketing automation tools. The acquisitions expand edCoreMedia’s capabilities in automation, customer engagement, and artificial intelligence, reinforcing its position in the Digital Experience Platform (DXP) market. Both companies brought established client portfolios, including brands such as MASMOVIL Group, Cetelem – BNP Paribas, and TAP Air Portugal. In 2024, a new version of CoreMedia 12 was released. In the same year, CoreMedia introduced CoreMedia KIO, an artificial intelligence assistant integrated into its content management system. The tool includes generative and conversational AI features designed to support tasks such as content creation, editing, translation and product description generation. It offers both chat-based and prompt-driven interfaces and is intended to assist teams in managing content workflows more efficiently. This solution is configurable for enterprise environments and aligns with CoreMedia’s broader focus on integrating AI capabilities into digital experience management. Customers
CoreMedia's clients include the Association of American Medical Colleges (AAMC), Australian Broadcasting Corporation (ABC), Bertelsmann, BILD, Claas, Continental AG, Epcos, Deutsche Telekom, Henkel, Internet Broadcasting Systems, MASORANGE, among many others. The CoreMedia platform has been the original technology that powered the German Government Site Builder.[7] The Government Site Builder (GSB) provides all federal authorities of the German government with a uniform content management system (CMS). CoreMedia partner, Materna, developed the solution[buzzword] on behalf of the German Federal Office of Administration and customized it to meet the requirements of the federal authorities. [citation needed] Later versions of the Government Site Builder have been migrated away from CoreMedia and rely on open-source software. See also
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